1. I don’t think my banding is correct, what shall I do? Updated: Tuesday, 6th February 2018 You can appeal to the Valuation Office Agency under certain circumstances, but your current bill rem...
  2. How is my dwelling valued? Updated: Thursday, 23rd November 2017 Each dwelling is put in a valuation band by the Valuation Office Agency, based on its value as at Ap...
  3. Are there any discounts for empty properties? Updated: Tuesday, 30th January 2018 Please have a look at the link below for more information on council tax for an empty property Empty...
  4. I think I may struggle to pay my bills - how can you help me? Updated: Monday, 22nd January 2018 Please ring us on 01252 622122 to discuss the situation.
  5. How can I register my new-build property for Council Tax? Updated: Monday, 15th November 2021 Please contact us with details of the property - Address, purchase date, developers contact informat...
  6. How can I check whether I have an outstanding balance on my Council Tax? Updated: Tuesday, 30th January 2018 Please register/sign into your online account. This allows you to manage your council tax account an...
  7. How can I find out what my monthly Council Tax instalments are if I have not received my bill? Updated: Tuesday, 6th February 2018 Please register/sign into your online account. This allows you to manage your council tax account an...
  8. What are my monthly instalments for council tax? Updated: Tuesday, 6th February 2018 Please register/sign into your online account. This allows you to manage your council tax account an...
  9. How can I check whether I have overpaid my Council Tax? Updated: Tuesday, 6th February 2018 Please register/sign into your online account. This allows you to manage your council tax account an...